Support

How do I install?

If you haven't yet switched to the Annual Service Plan or if you are using CS6, please refer to... Read more »

I'm having problems installing, what should I do?

You must quit illustrator before beginning installation.If you have followed our step by... Read more »

Starting my trial period

Go to the registration page and enter your detailsChoose a password of at least 6 characters and... Read more »

How do I install with Astute Manager?

Please note that this isn't applicable if you are an existing customer who hasn't yet switched to... Read more »

How do I deactivate or uninstall my legacy plugins?

This article is for users of legacy plugins. If you are already benefiting from the Annual... Read more »

Installing a new Plugin in Astute Manager

The Astute Manager gives complete control over your Illustrator plugins. It allows you to... Read more »

Detecting and adding plugins to new installations of Illustrator

If you have been using the Astute Manager to install and manage Astute Graphics plugins, and then... Read more »

My trial has ended, what next?

When you log into the new site for the first time or request a trial, the system assumes you... Read more »