Support

What methods of payment are accepted?

We accept all major debit and credit cards from customers in every country, these... Read more »

Where do I find my invoices?

Your invoices can be viewed and downloaded by logging in to your Customer Account and going to... Read more »

Do I have to pay VAT?

"VAT ("Value Added Tax" or purchase tax) is automatically applied to all purchases... Read more »

I don't want to move to the Subscription

Legacy Customers(if you purchased the Annual Service Plan, please scroll down to "All other... Read more »

What is the Astute Graphics Subscription?

Based on extensive feedback over many years Astute Graphics changed over to the Annual... Read more »

Can I pay by PayPal?

If you do not want to pay by debit or credit card, you can pay via PayPal instead. You will see... Read more »

Does the subscription renew automatically each year?

All subscription payments made by debit or credit card will automatically renew each year unless... Read more »

Is the Astute Manager secure for purchases?

As no padlock is shown we appreciate that this is a reasonable question however, the answer is... Read more »

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