Support

Why am I seeing "License is inactive" in Illustrator?

If you are seeing a “License Inactive” warning for any of your plugins, please read... Read more »

I updated to 2021 (v25.1) and my plugins aren't working

Adobe released Illustrator 2021 (v25.1) on 6 January. It initially broke backward compatibility... Read more »

Deleting Illustrator Settings

If you experience an issue with Adobe Illustrator, including with any Astute Graphics... Read more »

Do you offer any tutorials for help in using your plugins?

We offer a range of Tutorial Videos for each of our plugins and these can be accessed in a... Read more »

Grandfathered accounts which expired up to 20 November 2020

This important information is for all Annual Service Plan customers (not legacy customers)... Read more »

Illustrator 2021 on macOS text fields bug

Updated 27 November 2020 (fixed by Adobe)The release of Illustrator 2021 (v25.0.0) brought to... Read more »

Resetting Illustrator Preferences

If you experience an issue with Adobe Illustrator, including with any Astute Graphics... Read more »

Showing the Advanced Toolbar

Illustrator CC2019 (released Q4 2018) introduced an improved level of customization for the... Read more »