Last updated 13 June 2024
Single user Subscriptions and Team Subscriptions* continue indefinitely, and you will continue to be charged the recurring fee as advertised, and as amended from time-to-time, until you cancel your account. You will be billed on a recurring basis every 12 months, and you authorise us or our Merchant of Record, Paddle, to charge your payment method the then current subscription fee.
How to pause or cancel your subscription
You may choose to pause or cancel renewal of your plan at any time by logging into your account, and clicking ‘Billing’ in the top right corner of the page.
From here click ‘Manage subscription’ to choose ‘Pause Subscription’ or ‘Cancel Subscription’.
Pause Subscription will stop any automatic renewal payment being taken at the end of the billing period. If you choose to Pause, you will still benefit from the remainder of your subscription until the expiry date. No further payments will be taken until the subscription is resumed by you.
Cancel Subscription – if you choose to Cancel no further payments will be taken and your payment method will be removed from your account. You will still benefit from the remainder of your subscription until the expiry date.
If your plan remains active for renewal, then a reminder email will be sent to you 7 days prior to payment being taken.
Astute Graphics offers a “7 day money back guarantee”. Once your subscription has been renewed through successful payment, you have 7 days in which to email us requesting a full refund if you decide you no longer require the service (email hello@astutegraphics.com).
All Team Subscriptions purchased after 13 June 2024 will be set to auto-renew unless paused or cancelled