Support

Is your software compatible with my version of Adobe Illustrator?

All subscription plugins currently have the following software requirements:MacintoshIllustrator... Read more »

What are Legacy Licenses?

Legacy Licenses are historical licenses (a license type that is no longer offered and so... Read more »

Unified Installer Installation Method

This method is only applicable if you haven't yet moved to our subscription or... Read more »

Continuing to use your legacy plugins in CC2019

If you are a legacy user and you’re not ready to move to the subscription, please note... Read more »

Is your software compatible with Illustrator 2021?

Yes, our software is fully Illustrator 2021 compatible.More compatibility information is... Read more »

macOS Big Sur

The advice on this page has been updated following extended testing and feedback based on... Read more »

macOS Catalina compatibility

The advice on this page has been updated 23 October 2019 following extended test and feedback... Read more »

My Client/Colleague doesn't have the plugins that I used to create the artwork I have sent them. Does this matter?

Please see our blog that advises what to do when you send your artwork on to colleagues or... Read more »