Support

What are Legacy Teams?

2 minute read • Last updated 2025-07-18

Legacy teams present within your Business Team account refer to teams that were purchased prior to June 13th 2024. These expired/inactive legacy teams did not have the auto-renewal option when they were purchased.

Team subscriptions are teams purchased after this date which are set to auto-renew unless paused/cancelled.

  • Any teams purchased from June 13th 2024 will be auto-renewing products (Team subscriptions) with the option for automatic renewal each year.

  • Any teams renewed from June 13th 2024 will also become auto-renewing products (Team subscriptions) with the option for automatic renewal each year. You will see a warning of this after opting to “Extend team”.

It is possible to cancel your Team Subscription auto-renewal but please note that if you cancel, you won’t have the option to add additional licenses to the team at a pro-rata rate later on.

Please go here for advice on pausing or cancelling auto-renewal of a team.