Support

How do I extend a Team License for a further 12 months as a Reseller Team Owner?

2 minute read • Last updated 2024-06-11

2 weeks before a team is due to expire, you will have the option to extend the licenses of the team for another 12 months.

  • To find this option, log in to your Reseller Team Owner account and select “Teams” from the dashboard, here you will see a list of all your teams.

  • When you have chosen the team that you would like to extend, click “Manage” next to it.

  • Now opt to “Extend license for another 12 months”.

  • You will be asked to confirm your billing details.

  • Underneath “Select the total number of seats required for this team”, you will see the current number of seats.

  • If you wish to add additional seats to this team before extending, click the + button to add additional seats. You can add as many additional licenses as you wish.

  • Now opt to “Calculate Price”.

  • You will be taken to the payment page where you can now add your company VAT number if necessary.

  • If you are happy with the price, you can now make the payment.

  • Your payment will be confirmed and you will be invited to return to managing your team. You are now free to invite the new team members to the team.


For more information on using Team Licensing, please see the Team Licensing Guide for Resellers.