Support

I haven't received my Free Trial email

2 minute read • Last updated 2020-06-29

When you request a Free Trial (by entering your details here), you will then be sent straight to the account system page where you will be able to download Astute Manager and get started immediately.

You will also receive a Free Trial welcome email with a link to the Astute Manager and tips and tricks for using our tools. The email may take up to 24 hours to come through however, you can continue from the website.

If you don’t see the email, please note that (particularly if you are a gmail customer) the email(s) may have gone into your Promotions or Junk folder. So please check there if you don’t see it in your inbox.

The trial will officially begin as soon as you download Astute Manager. To begin, simply click on the large Install All button at the top of the Astute Manager. If you haven't previously done so, this will start the 14 day trial. Please note that it is not possible to re-set or extend the trial period of our plugins, once the 14 day trial period has expired then the only way to trial again is by using another computer.

If after reading this you are still experiencing issues, please contact us.

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