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I haven't received my Free Trial email

2 minute read • Last updated 2025-02-05

When you request a Free Trial, you will then be sent straight to your account where you will be able to download Astute Manager and get started immediately.

You will also receive a Free Trial welcome email with guidance and a link to the Astute Manager. If you don't find the Free Trial email immediately, don't worry as you can continue from the website.

If you don’t see the email, please note that (particularly if you are a gmail or Hotmail customer) the email(s) may have gone into your Promotions/Other or Junk folder. So please check there if you don’t see it in your Inbox.

The trial (of all plugins) will officially begin as soon as you download any premium plugin. To begin, simply click the "Install All" button at the top right of the Astute Manager, this will install both the Free and the Premium plugins. If you prefer to install the plugins individually, you can click on the individual “install” button beneath each plugin. If you haven't previously done so, please note that clicking “install” next to any premium plugin will start the 7 day trial of all plugins.

If after reading this you are still experiencing issues, please contact us and we will be happy to help.