Support

Starting my trial period

3 minute read • Last updated 2025-01-22
  • Check your compatibility.

  • Go to the Free Trial registration page and enter your details.

  • Choose a password of at least 6 characters and accept the terms of service.

  • You will then be sent straight to the account system page where you will be able to download Astute Manager and get started immediately.

  • You will also receive a Free Trial welcome email with a link to the Astute Manager. If you don't find the email immediately, you can continue from the website.

  • Please note that (particularly if you are a gmail or Hotmail customer) the email(s) may go into your Promotions/Other or Junk folder, so please check there if you don’t see it in your inbox.

  • Please follow the guidance for installing on macOS or installing on Windows.

  • You will receive 4 free plugins which you can use before the trial begins and keep after the trial has ended.

  • Installing any premium plugin will automatically start your free 7 day trial. No payment details are taken.

  • You will need uninterrupted internet connection to successfully install, if you have slow internet access this may take a little while.

  • For plugins that have finished installing, you should see a green tick next to each one.

  • Please see the following support articles for further guidance:
    - Plugin management options in Astute Manager
    - I'm having problems installing, what should I do?

The act of signing up to our Free 7 Day Trial will create your customer account if you don’t already have one. Your account is then already created if you decide to sign up for a subscription (your card details will only be taken if you decide to purchase). Please refer to our Privacy Policy for details of how to edit/request account deletion.