Support

Starting my trial period

2 minute read • Last updated 2020-05-28
  • Check your compatibility
  • Go to the registration page and enter your details
  • Choose a password of at least 6 characters and accept the terms of service
  • You will then be sent straight to the account system page where you will be able to download Astute Manager and get started immediately.
  • You will also receive a Free Trial welcome email with a link to the Astute Manager and tips and tricks for using our tools. The email may take up to 24 hours to come through however, you can continue from the website.
  • Please note that (particularly if you are a gmail customer) the email(s) may have gone into your promotions or Junk folder, so please check there if you don’t see it in your inbox.
  • Please ensure that you quit Illustrator before running the Astute Manager.
  • The trial will officially begin as soon as you download Astute Manager. When you run the Astute Manager, the free plugins will automatically install.
  • To begin, you then need to click on the 'Start Free Trial' option in the bar at the top of the Astute Manager. If you haven't previously done so, this will start the 14 day trial.
  • Please note that you will need uninterrupted internet connection to successfully install, if you have slow internet access this may take a little while.
  • Once the trial plugins have finished installing, you should see "Learn" next to each one.
  • Please note that it is not possible to re-set or extend the trial period of our plugins, once the 14 day trial period has expired then the only way to trial again is by using another computer.

The act of signing up to our Free 14 Day Trial will create a customer account for you if you don’t already have one. Your account is then already created if you decide to purchase a sign up to the Annual Service Plan (please note that your card details will only be taken if you decide to purchase). Please refer to our Privacy Policy for details of how to Edit / Request account deletion.

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