All subscription plugins currently have the following software requirements:
Macintosh
Adobe Illustrator 2020 - 2025
macOS
11 to 15 (Sequoia)
(Universal for both Intel and Apple Silicon)
Windows
Adobe Illustrator 2020 - 2025
Windows
10 & 11
For information on how to detect the latest installed version(s) of Illustrator on your system, please refer to the Detecting and adding plugins to new installations of Illustrator support page.
Multi users
Please note that we are not compatible with simultaneous multi user virtual machines such as Azure Virtual Desktop. For several technical reasons of license management, this is strictly not permitted by the software to avoid conflicts between user status. Please ensure that before switching between accounts, users fully quit the Astute Manager by selecting the "Quit" button in the bottom left hand corner.
Deprecated compatibility
As of September 2019, the plugins are NOT compatible with CS6 or below
In October 2022 we dropped support for CC17.1 to CC2017, which meant that compatibility with the following CC versions came to an end:
CC17.1
CC2014
CC2015
CC2017
In October 2023 we dropped support for Illustrator 2019, this means that compatibility with the following CC versions ended:
CC 2018 (22.0.0)
CC 2018.1 (22.1.0)
And in October 2024 support ended for CC2019, this means that compatibility with the following CC versions ended:
CC 2019 (23.0.0)
CC 2019 (23.0.2)
CC 2019 (23.1.0)
We have also reached the end of the support line for the following:
macOS 10.8 - as of September 2018
macOS 10.10 - as of January 2022
macOS 10.x - as of October 2024
Windows 8 - as of March 2022
Windows 7 - as of March 2022
You can read more about this here.
Adobe's recent Creative Cloud releases are no longer compatible with these OS and Windows versions. We always endeavour to keep as much backward compatibility as possible, but practically, we need to ask the user to ensure they have updated to more recent systems to ensure secure connection via the Astute Manager.
As of January 2022 Astute Graphics had to end support for Illustrator 2020 plugins. They will remain available via the Astute Manager, but their operation cannot be backed up with any technical assistance. This is because Astute Graphics is, itself, unable to install Illustrator 2020 on a full range of test environments. due to Adobe withdrawing the availability of Illustrator 2020 installers. You can read more about this here.
Please note also that our plugins are not iPad compatible, we haven't ruled out compatibility for the future but for now it would not be possible to use our software with an iPad. In the meantime, those interested in iPad use may wish to try the Astropad which effectively makes a connected iPad into a secondary screen with Wacom-like inputs (with a stylus).
Software Details
Our Software is Saas software. The user needs to sign into their astutegraphics.com account via the Astute Manager software which is installed locally (Windows and/or MacOS). The plugin installation package is then requested/transmitted to be installed locally on demand along with associated licensing information. You'll need to have a direct internet access (not behind a proxy), and establish a secure connection with https://account.astutegraphics.com/ to download, activate, update and regularly maintain activation status. It is not possible to operate the Astute Graphics plugins without direct internet access.
Legacy Users
If you are still using legacy licenses (purchased before our change of service model on 14 September 2019), please note, our legacy software is NOT Illustrator 2020, 2021 or 2022 compatible. Legacy licenses remain valid for the versions they were purchased for (usually CS6 to Illustrator 2019, read more here).