Support

When did you end Support for Illustrator CS6?

4 minute read • Last updated 2024-03-06

In July of 2019 it was decided that the time had finally come for Astute Graphics to end support on all releases for Adobe Illustrator CS6. Compatibility for all releases is currently Illustrator 2019 and above.

We have consistently issued major upgrades to our plugins every few years and each of these releases has crossed several major Illustrator and OS updates. Due to the ever-expanding set of Creative Cloud releases however and with Adobe no longer supporting CS6, our support for CS6 had to cease for practical reasons as it had reached the point of no longer being practically testable or maintainable.

An eventual cut off point for maintaining older versions is necessary also owing to the time and work put in by our engineers and wider team in the research and development of all major new tools and services. So, in the spirit of striving to offer innovative design software whilst making it affordable, our increased support cycle for new releases has to prioritize the newer Illustrator versions on both Windows and macOS.

In August 2019 there was one final minor update release via our legacy Unified Installer,  this means that any plugins purchased from us up until 14 September 2019 are useable in CS6. In September 2019 we strongly advised all existing customers that a copy of that last Unified Installer is stored for future use by all those intending to remain with CS6.

What are compatibility releases going forward?

Astute Graphics currently supports Illustrator 2019 to Illustrator 2024. Please ensure you follow us on social media ( Facebook / TikTokInstagram ), and subscribe to our emails for important notices on future compatibility updates. All products have the following compatibility:

Macintosh – MacOS 10.11 to macOS 14 (Sonoma)
(Universal for both Intel and M1)

Adobe Illustrator

·       CC 2019 (23.0.0)

·       2019 (23.0.2)

·       2019 (23.1.0)

·       2020 (24.0)

·       2020 (24.0.2)

·       2020 (24.1)

·       2020 (24.2)

·       2021 +

·       2022 +

·       2023 +

·       2024 +

 

Windows – Windows 11/10

Adobe Illustrator

·       CC 2019 (23.0.0)

·       2019 (23.0.2)

·       2019 (23.1.0)

·       2020 (24.0)

·       2020 (24.0.2)

·       2020 (24.1)

·       2020 (24.2)

·       2021 +

·       2022 +

·       2023 +

·       2024 + 

Please note that in October 2022 we dropped support for CC17.1 to CC2017, this means that compatibility with the following CC versions ended:

  • CC17.1

  • CC2014

  • CC2015

  • CC2017

In October 2023 we dropped support for CC2018, this means that compatibility with the following CC versions ended:

  • CC 2018 (22.0.0)

  • CC 2018.1 (22.1.0)

Customers using older Illustrator versions

Whilst releases for Illustrator CS6 are no longer available, the good news is that CS6 users haven't lost access to the licenses they have already purchased from us. All CS6 compatible licenses previously purchased from Astute Graphics are perpetual and so as long as your operating system doesn’t gain updates which break the software, you are able to continue enjoying these tools in CS6. For advice on reinstalling your older CS6 compatible plugins, please see our advice on Legacy licenses.

Since the Software is being delivered to the Licensee “AS IS", we will only issue refunds on incompatible licenses purchased in error if the request is made within the 7 day money back period. Please see Terms & Conditions for our full refund policy.