Support

When did you end Support for Illustrator CS6?

4 minute read • Last updated 2019-10-11

In July of 2019 it was decided that the time had finally come for Astute Graphics to end support on all releases for Adobe Illustrator CS6. All releases from September 2019 onwards will be compatible for CC17.1 and above only.

We have consistently issued major upgrades to our plugins every few years and each of these releases has crossed several major Illustrator and OS updates. Due to the ever-expanding set of Creative Cloud releases however and with Adobe no longer supporting CS6, our support for CS6 had to cease for practical reasons as it had reached the point of no longer being practically testable or maintainable.

An eventual cut off point for maintaining older versions is necessary also owing to the time and work put in by our engineers and wider team in the research and development of all major new tools and services. So, in the spirit of striving to offer innovative design software whilst making it affordable, our increased support cycle for new releases has to prioritize the newer Illustrator versions on both Windows and macOS.

In August 2019 there was one final minor update release via our legacy Unified Installer and new Astute Manager for Adobe Illustrator CS6 through to CC2019,  this means that any plugins purchased from us up until 14 September 2019 are useable in CS6. We strongly advise that a copy of the current Unified Installer is stored for future use by all those intending to remain with CS6.

 

What will compatibility for releases be from now on?

Astute Graphics will support CC (v17.1), released January 2014, to CC2019. Please ensure you follow us on social media ( Facebook / Twitter / Instagram ), and subscribe to our emails for important notices on future compatibility updates. All products released from this date forward will have the following compatibility:

Macintosh – MacOS 10.10 to 10.14

Adobe Illustrator

  • CC (17.1)
  • CC 2014 (18.0)
  • CC 2014 (18.1)
  • CC 2015 (19.0.0)
  • CC 2015.1 (19.1.0)
  • CC 2015.2 (19.2.0)
  • CC 2015.3 (20.0)
  •  CC 2015.3.1 (20.1)
  • CC 2017 (21.0.0)
  • CC 2017.0.1 (21.0.1)
  • CC 2017.0.2
  • CC 2017.1 (21.1.0)
  • CC 2018 (22.0.0)
  • CC 2018.1 (22.1.0)
  • CC 2019 (23.0.0 - 23.0.6)

 

Windows – Windows 10/8/7

Adobe Illustrator

  • CC (17.1)
  • CC 2014 (18.0)
  • CC 2014 (18.1)
  • CC 2015 (19.0.0)
  • CC 2015.1 (19.1.0)
  • CC 2015.2 (19.2.0)
  • CC 2015.3 (20.0)
  • CC 2015.3.1 (20.1)
  • CC 2017 (21.0.0)
  • CC 2017.0.1 (21.0.1)
  • CC 2017.0.2
  • CC 2017.1 (21.1.0)
  • CC 2018 (22.0.0)
  • CC 2018.1 (22.1.0)
  • CC 2019 (23.0.0 - 23.0.6)


Customers using older Illustrator versions

Whilst releases for Illustrator CS6 are no longer available, the good news is that CS6 users won’t lose access to the licenses they have already purchased from us. All CS6 compatible licenses previously purchased from Astute Graphics are perpetual and so as long as your operating system doesn’t gain updates which break the software, you are able to continue enjoying these tools in CS6.

As per points 4, 6 and 7 of the Terms and Conditions of our Refund Policy, we will not issue refunds on any plugins purchased in error, since the Software is being delivered to the Licensee “AS IS".

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